If you pay attention to the typical work conversation, it's usually about how something, or someone, is wrong. The client isn't listening. The deadline's too tight. The team isn't delivering. The numbers aren't where they need to be.
When we're not operating with purpose, our language drifts toward the elementary distraction of recreational complaining. Recreational complaining is a tool of those who are more committed to their complaint than they are to a solution. This kind of complaining kills culture: it forwards nothing, and is more about being right than making a difference.
To protect your energy, and the energy of your team and company, you have to be intolerant of recreational complaining. Just like a fire cannot exist without oxygen, recreational complaining will go away when the environment refuses to support it. But you have to put something else in its place, because nature abhors a vacuum, too. This is where gratitude comes in handy.
In a culture based on gratitude, the typical work conversation becomes a thing of the past. You acknowledge the opportunity that the client is providing you. You appreciate the gift of the deadline to move your company's intention into reality. You thank your team for their work, and enroll them in a larger vision of what's possible.
Your success is equal to your gratitude.
Without accepting what is so, we can't build on top of it.
(Thanks to Bad Brains for the inspiration!)